| Technical
User Guides
If your product is aimed at technical/professional people and your
operating guide contains complex or technical details that are critical
for you then let Jade Media handle this for you. Technical authoring
is one of our key skills and you can be sure that you have someone
who understands your product and can write about it in a clear and
concise way. Add to this a structured approach to the document creation,
which ensures all documents can be easily updated or modified to
another product range in the future, and we believe you will find
our service to be excellent value for money.
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| Customer
Instruction Books
Our technical authoring capability can provide you with a fast,
efficient and cost effective way to complete your product’s operating
instruction books. Whether it’s changes, updates or amendments to
existing documents and/or styles or it’s document creation from
scratch, our technical authoring facility is available for you.
At Jade Media we can support the operations you need with the time
lines and costs you’re looking for.
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Quick
Reference Guides
Quick reference guides can make a major difference to the sales enquiries
you receive for your product or service. Alternatively if they relate
to your customer who wants to get his newly purchased product up and
running quickly with minimum fuss, quick reference guides can also
significantly affect the levels of after sales service you need to
provide. Whatever your requirements, Jade Media’s authoring service
can set these up for you.
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Engineer/Technician/Service
Documents (service manuals, technical explanations, diagrams etc.)
If you’re producing technical documents for new products and your
time lines are being squeezed by delays in product design, launch
dates which are moving forward or as if often the case both, then
Jade Media’s technical authoring service may be the solution to
your problems. From completely new documents to modification of
existing information or simply work overflow, we have experience
of consumer electronics production requirements and the technical
issues that arise in the associated documentation. We can provide
the support you need, when and where you need it.
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Installation
and/or Assembly Documents
There is often nothing more infuriating to a customer than buying
a new product and finding that the installation or assembly of that
product is difficult or time consuming because the “how to do” explanation
is poorly written or presented. Jade media can provide you with
installation/assembly instructions that are clear and concise allowing
your customer to use the product they bought with the minimum of
fuss and effort.
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| Template
Preparation for Structured Documents
Do you have a wide range of documents that you want to standardise?
Here at Jade Media we can take a wide range of documents and working
with you we can create templates that provide a consistent appearance
for all your company’s documentation. We’ll even convert legacy
documents to match the templates to keep your work to a minimum.
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